How long does buyer protection last for each item?
Guide2 min read
In short
- Each kind of item has its own window, shown on the offer before you pay.
- A seller may offer a longer window, never a shorter one.
- Report a problem from the order before the window ends.
Windows by item
- NFA account:
- 1 day.
- Steam key:
- 3 days.
- Gift card:
- 4 days.
- Gold and items:
- 5 days.
- Top-ups, boosting and coaching:
- 7 days.
- Full Access account and DMA card:
- 14 days.
Software and courses
Software (cheats, spoofers, firmware, offsets, configs) is refundable until its first activation or download. Time is added back to your access while a product is down.
Courses and Discord VIP can be refunded within 3 days, until you open them.
If something is wrong
Open a dispute before the window ends. The payment stays held while staff review it. See How do I open a dispute.
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