Guides
Step by step,
start to finish.
Longer how-tos for the things that take more than one answer. For a quick question, search the Answers.
Search help- Licences & HWIDWhat is HWID locking and how do I reset it if I swap PC parts?Your license binds to your PC hardware so nobody else can use your key. Swapped a part? The launcher carries the license over to your updated PC au...2 min read
- Orders & disputesHow do I confirm that I received my order?Once an item is delivered, check it and press Confirm received on the order, or in the order chat. If you do nothing, the item is confirmed automat...1 min read
- Orders & disputesHow long does buyer protection last for each item?Each kind of item has its own window, shown on the offer before you pay: NFA account 1 day, Steam key 3 days, gift card 4 days, Full Access account...2 min read
- Orders & disputesHow do I open a dispute?Open the order and press Dispute, or use the button in the order chat, any time from delivery until the protection window ends. Say what is wrong a...2 min read
- BuyingHow buying worksFrom payment to delivery, confirmation and protection, with the windows for each kind of item.
- LauncherInstall the launcherDownload the launcher and sign in on your PC.
- PrimeSet up PrimeWhat Prime includes and how to start it.
- DevelopersDeveloper docsPublish builds, issue keys and connect your key server.
Guides for a product you bought
Sellers write setup guides for their own products. Their titles are listed above; the steps themselves are for buyers, on the order page once you have paid.
Go to your orders