When do sellers get paid, and what deadlines apply?
Answer
Each order line is paid out when it completes: delivered, received (confirmed, or auto-confirmed) and the offer type’s protection window over with no dispute. Software access completes on delivery and its earnings are held for 7 days. Top-ups keep 10% for a further 15 days. You commit to the delivery time you state on each offer: miss it and the buyer may cancel for a full refund. Orders you deliver yourself need the proof the offer type asks for, uploaded in the order chat, and a dispute must be answered within 24 hours.
Did this answer your question?